Find Foot Support allows 30 days from receipt of your order for free returns on all orders over $99.
As long as the shoes/sandals are in unworn condition customers will be refunded fully. In the event the shoes or sandals are worn upon return we will contact you and allow for an exchange or store credit for future use.
Returns outside of the 30-day window are subject to store credit or a refund of the lower price if the style is marked down.
Exchanges can be handled in one of two ways.
- The customer can go back through the website and purchase the correct size while returning the incorrect size. The customer will be refunded for the incorrect size upon the receipt and processing of incorrect size.
- The customer can reach out to the store and ask that once they send back the incorrect size the correct size be replaced and sent out so the customer doesn't have to repurchase."
Please direct any and all questions to our team by contacting us here.